Returns & Exchanges
At HomeLux, we want you to love every piece in your home, which is why we offer a 30-day return policy on all furniture and decor items in their original condition. Whether a style doesn't fit or you've simply changed your mind, our streamlined process ensures a stress-free experience.
Return Process
- 1.Initiate Your Request
Log into your HomeLux account and select the order you wish to return to receive a Return Merchandise Authorization (RMA) number.
- 2.Pack with Care
Place the item back in its original packaging with all included hardware and manuals to ensure it remains protected during transit.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package, covering any previous shipping marks.
- 4.Receive Your Refund
Once our warehouse inspects the returned item, your refund will be processed back to your original payment method within 5-7 business days.